How do I return an item?Updated 4 months ago

To return an item, please confirm that your shipping address is the same as the one from your original order. Once confirmed, our team will create a return authorization for you. Shipping labels are provided on a case-by-case basis. Additionally, please ensure that if you are returning a light, you send it in Travel Lockout mode. Refunds may take 5-10 business days from the package's arrival date to be processed. Do not hesitate to contact us if you have further questions or require assistance. We're here to help!