Urban Manual 2017-'18 (Trail1000/1000FC/900/700/500/350)

The Urban 350 and 500 operate the same way as every other Urban light, the only difference being that they do not have the High/Medium Toggle Mode (also known as Race Mode). Click here to find out more about Race Mode.


The Urban headlight has four settings: high, medium, low, and pulse (for daytime use). Cycling through these different functions is easy!

  • To turn your light on simply press the power button once. This is your highest setting!
  • To cycle through the different lights click the power button once again and your light will go from high, medium, low, to pulse and repeat.
  • To power off your light hold the power button for 1 second.


Travel lockout mode is a way to lock your light off so that it will not accidentally turn on in your bag. This will help to preserve battery life.

When your light is off and unplugged, press and hold the power button for about 4 seconds. The indicator light will blink red 3 times activating travel lock out mode.  To unlock press and hold the power button for about 4 seconds. The indicator light will blink green 3 times.


When the battery of your Urban has reached 5% the light indicator will begin to flash red. 


  1. Plug the USB charging cable into an appropriate USB port on your computer or wall adapter.
  2. Attach the USB cable to the appropriate charging port on your Urban.
  3. Once the battery is attached to the USB charger, a flashing red, amber, or green LED will illuminate in the power button indicating the level of charge.
  4. When the LED indicator remains a constant green, this is an indication the battery is fully charged.

The Urban will charge from depleted to full in about 5 hours (2.5 hours for the Fast Charge models with a 2A USB adapter). 


Your light is designed with a thermal management system that will automatically dim if its temperature becomes too high. Once your light cools, it will return to its normal output. Remember, the light cools best if you are moving!


When the battery is cold, its performance and capacity are diminished. Around 32 F, the light will lose around 15% of its capacity (runtime). As temperatures drop further, so will the runtime of the light. Wrapping your light with any type of insulation will improve its runtime in freezing temperatures.


The Lithium-Ion battery contained in your light will power you through many hundreds of rides and will serve you well if you care for it properly. The battery may lose charge slowly over time, and damage can occur if it drains too far, so please follow these simple guidelines:

  • Try not to store the battery if its dead. Charge it up after you ride!
  • Charge before your ride if it’s been in stored away for a a week or more to get full runtime.
  • For long term storage, charge your battery every 6 months.

Please send an email to our customer service team if you have any questions

Contact Customer Support

Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request
Powered by Zendesk