What should I do if the tracking information shows an incorrect address or an error?Updated 4 months ago

If the tracking information displays an 'Incorrect Address - Item forwarded/redirected' update, please confirm that the address listed in your customer information is correct. In case there is an issue, you may need to reach out to the local post office or call the appropriate postal service number to request the package be re-delivered. Our shipping team can provide any additional assistance if needed.